Terms of Service

1. Acceptance of these terms

By accessing or using IMEI Sol, you agree to these Terms of Service. If you do not agree with these terms, please do not use the website, account dashboard, ordering tools or related services.

2. Services we provide

IMEI Sol provides device information services that may include IMEI checks, Apple GSX-style reports, carrier status, SIM-lock information, blacklist status, iCloud or activation-related checks, MDM status, generic brand information and supported unlock-related services.

Available services, prices, turnaround times and report fields may vary by service type, device brand, carrier, country, supplier availability and data source.

3. Account and customer responsibility

• You are responsible for keeping your account login details secure.
• You agree to provide accurate information when placing an order or contacting support.
• You must only submit IMEI, serial, device or account information that you are legally allowed to check or process.
• You are responsible for reviewing service names, prices and requirements before ordering.

4. Payments, credits and pricing

Service pricing is displayed in USD unless stated otherwise. IMEI Sol may offer account packages, minimum top-up amounts, discounts, Gold, Silver and Bronze pricing tiers or other promotional pricing.

Payments may be processed by third-party providers. Your order may not be processed until payment or account balance is confirmed.

5. Results, accuracy and turnaround time

IMEI Sol aims to provide accurate and useful device information. However, reports depend on third-party systems, supplier availability, carrier records, manufacturer data and other external sources that may change over time.

Estimated processing times are not guaranteed unless clearly stated for a specific service. Some checks may be delayed, unavailable or returned with limited information.

6. Refunds and order issues

Refund or credit eligibility may depend on the specific service, supplier response and order status. Completed reports, successful checks and delivered digital services are generally not refundable unless an error is confirmed by IMEI Sol.

If you believe a result is incorrect or incomplete, contact us with your order details so we can review the issue.

7. Prohibited use

• Do not use IMEI Sol for fraud, theft, harassment, unauthorized tracking or illegal device activity.
• Do not attempt to disrupt the website, reverse engineer tools or misuse account systems.
• Do not submit information that violates another person’s rights or applicable laws.
• Do not resell, copy or redistribute reports unless your account or agreement allows it.

8. Intellectual property

The IMEI Sol name, website design, text, page structure, service organization, graphics and other website materials belong to IMEI Sol or its licensors. You may not copy, reproduce or use these materials without permission except as allowed by law.

9. Limitation of liability

IMEI Sol is provided on an as-available basis. To the maximum extent allowed by law, IMEI Sol is not responsible for indirect losses, business interruption, lost profits, device purchase decisions, resale disputes, carrier decisions or third-party data changes.

10. Changes to these terms

We may update these Terms of Service from time to time. The updated version will be posted on this page with a new “Last updated” date. Continued use of IMEI Sol after changes means you accept the updated terms.

11. Contact

If you have questions about these terms, please contact us through the Contact page.